Privacy Policy
Last updated: August 19, 2026
Zuma Volley LLC is a private volleyball coaching business in Salem, Utah, run by Josh McKell. Most of the athletes we work with are minors, so we take this seriously and we have tried to write it plainly. This policy covers zumavolley.com, the athlete portal, and the forms and emails that go with coaching.
The short version. We collect what we need to coach your athlete well and to get paid. We do not run ads, sell data, or share anything with data brokers. We never see your card number. If you want your athlete's information deleted, email us and it is done.
1. Who this is about
Our clients are usually youth and high school volleyball players, which means the person booking, paying, and signing is normally a parent or legal guardian. Throughout this policy, "you" means the adult who set up coaching, and "your athlete" means the player being coached.
If an athlete is under 18, a parent or guardian must book the sessions, sign the athlete agreement and waiver, and is the person we communicate with about accounts, scheduling, and billing.
2. What we collect
When you book or inquire
| What | Why |
|---|---|
| Parent or guardian name, email, phone | To confirm sessions and reach you |
| Athlete name, age or grade, school, position, experience level | To plan appropriate coaching |
| Goals, availability, and what you want to work on | To build a plan that fits |
| Signed athlete agreement and waiver | Required before an athlete trains with us |
In the athlete portal
Clients with an online or ongoing program get a portal. It can hold training programs and workouts, nutrition plans and meal logs, session notes and debriefs, homework, skill ratings, progress tracking, check-ins, messages, uploaded documents, and video links.
About fitness and nutrition information. Training and nutrition plans naturally involve things like body weight, effort levels, soreness, prior injuries, or dietary restrictions if you choose to tell us. We collect this only because you share it so we can coach safely, and we use it for nothing else.
Zuma Volley is a coaching business, not a healthcare provider. We are not covered by HIPAA and nothing here is medical care. Please share only what is relevant to training, and talk to a doctor, a registered dietitian, or an athletic trainer about anything medical.
When you pay
Payments run through Stripe, or through Venmo if you pay that way. We receive a record that a payment was made, the amount, and what it was for. We never receive or store your card or bank details. If you pay by Venmo, that transaction is governed by Venmo's own terms and privacy policy, not ours.
Technical
Our site and portal store a small amount of data in your browser so you stay signed in and the portal works. We do not use advertising trackers. Our hosting provider keeps standard server logs.
3. How the portal's AI assistant works
The athlete portal includes an assistant that helps draft and organize training and nutrition plans and session debriefs. When it is used, the relevant text from that request is sent to a third party AI provider (currently OpenAI) to generate a response, and the result comes back into the portal.
- It is used as a coaching tool by Josh. It does not make decisions about your athlete on its own.
- Anything the assistant produces is reviewed by a human coach before it becomes part of a plan.
- Do not put medical details, identification numbers, or anything you would not want processed by a third party into portal free-text fields.
- If you would rather your athlete's information never be sent to an AI provider, tell us and we will keep that athlete's plans handled manually.
4. How we use what we collect
- To schedule, run, and follow up on coaching sessions.
- To build training and nutrition plans and track progress.
- To communicate with parents and guardians about sessions, scheduling, and billing.
- To take payment and keep business records.
- To keep athletes safe during training.
We do not sell your information, we do not share it with advertisers, and we do not send marketing email you did not ask for.
5. Who we share it with
| Provider | What it handles |
|---|---|
| Netlify | Hosting the site, portal, and form handling |
| Email, calendar scheduling, spreadsheets used for booking records, and portal data storage | |
| Stripe | Card payments and subscriptions |
| OpenAI | The portal's AI drafting assistant, when used |
We may also share information where the law requires it, or where it is needed to protect someone's safety. If Zuma Volley LLC is ever sold, information may transfer as part of that, and we would tell you first.
We do not share athlete information with clubs, schools, recruiters, or other coaches without your say-so. If you ask us to send a recruiting profile or a reference somewhere, we will, but only because you asked.
6. Photos and video
We sometimes record training clips for coaching review, and we sometimes want to post clips or photos on Instagram or the website to show what we do.
- Coaching video is for the athlete and family, shared through the portal or directly.
- Public posting only happens with a parent or guardian's permission. It is asked for separately and you can say no. Saying no does not affect coaching in any way.
- If you gave permission and change your mind, tell us and we will take the content down.
7. Children's privacy
We do not offer accounts directly to children. Everything is set up by a parent or guardian, who controls what athlete information we hold.
We deliberately keep athlete records minimal. We do not need or want government identification numbers, home addresses beyond what a parent chooses to give us, medical records, or financial details about your family.
A parent or guardian can, at any time, ask to see everything we hold about their athlete, correct it, or have it deleted. Email zumavolley@gmail.com and we will handle it promptly and without making it awkward.
8. How long we keep it
- Portal content and training history stay while your athlete is training with us, and for a reasonable period after in case you come back. Ask and we will delete it sooner.
- Signed waivers and agreements are kept for as long as we may need them for liability and insurance purposes.
- Payment and tax records are kept as long as the law requires, typically seven years.
9. Security
Data is encrypted in transit, and portal access is restricted so a family sees only their own athlete's information. Payment credentials never touch our systems. No system is perfectly secure, and we will not pretend otherwise. If a breach ever affected your information, we would tell you as promptly as we reasonably could.
10. Your choices
- Ask for a copy of what we hold, or ask us to correct it.
- Ask us to delete your athlete's information.
- Decline photo and video use, or withdraw permission you gave before.
- Ask that your athlete's plans never be processed by the AI assistant.
Just email us. There is no form and no runaround.
11. Changes and contact
If we change this policy we will update the date at the top, and we will tell current clients directly about anything significant.
Zuma Volley LLC
Salem, Utah
zumavolley@gmail.com